WSU Knowledgebase grows

The WSU Knowledgebase was launched in May through the collaborative efforts of various WSU IT support teams across campuses. Designed to be a university-wide, one-stop resource for WSU technology questions, Knowledgebase also has the capabilities to address campus-specific questions.

Vancouver IT members Ryan Thomas and Aaron Thorne have been integral in populating Knowledgebase for WSU Vancouver which now offers more than 100 articles. While it was originally created to address technology questions, WSU Knowledgebase has the potential to broaden the topic scope and could eventually include information on everything from admissions to payroll. Site visitors can also suggest topics and rate the articles. WSU Vancouver Knowledgebase can be found at kb.wsu.edu/vancouver/.