“In Spring 2017, Blackboard walk-in support will be available for faculty and students any time between 9:00am and 3:00pm Monday through Friday. Faculty are also invited to make appointments with IT Academic Services team members or to go to the IT Help Desk and ask for assistance. The new support hours replace the scheduled Blackboard walk-in hours and allow faculty more flexible assistance.
Help for Blackboard can be requested in person at the IT help desk Monday through Friday from 9:00am to 3:00pm, by calling the help desk Monday through Friday 8am to 5pm, or by emailing firstname.lastname@example.org to create a ticket.
We look forward to supporting this important service in the coming semester. Look for future announcements about upcoming Blackboard workshops!”