Our HelpDesk is here to assist you with a variety of technology needs including:
- Computer software/hardware advice
- Wireless connectivity issues
- Blackboard use or problems
- Email issues and setup
- Account issues and password reset
- Virus/malware removal advice
Assistance is available by:
- Walk-in Support: VCLS 225, M-F, 8 a.m. - 5 p.m.
- Phone Support: 360-546-9770, M-TH 8 a.m. - 6 p.m., F 8 a.m. - 5 p.m.
- Support via Email: firstname.lastname@example.org with questions or problems
- Online Support: fill out a work request form with Evita
- Self-help: WSU Vancouver Knowledgebase. Quickly find answers to some of the most commonly asked questions. Can't find what you need? Suggest an article.
Chat is unavailable.
Browse our work request forms.
Additional faculty assistance:
- Weekly Faculty Professional Development
- FIT Lab (Faculty Instructional Technology Lab): Fridays this Spring (9 a.m. - 12 p.m. and 1 p.m. - 4 p.m. in VCLS 214) for answers to tech or accessibility questions, or just to get some work done.