Program Assistant

Position number: 
Open date: 
Friday, November 17, 2017
Position summary: 

Coordinate and perform cashier duties pertaining to student accounts and activities. Provide in-person customer service as a member of the Cougar Center one-stop team to facilitate recruitment, enrollment, and student retention for the university. Requires in-depth knowledge of university policies and procedures in order to serve students, both prospective and current, without referring students to another office for answers. Solid understanding and application of enrollment services policies related to student accounts, admissions, financial aid and registration. Ability to effectively communicate university and department policy information to a diverse audience. This position will also process student documents and track data.

Minimum requirements: 

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Additional Requirements:

Cash handling experience.

Preferred qualifications: 

Associates or bachelor’s degree.
Customer service experience in a higher education environment (financial aid, scholarships, student accounts, etc.)
Accurate and effective communication skills; both verbal and written.
Prefer experience using Microsoft Office Suite, including Word, Excel, Access, Outlook and PowerPoint.

$2,367.00 per month
To apply: 

Please visit and on the upper left corner you will find “Search Postings”. Once you click that please select “Vancouver” for work location and search.

Please provide a cover letter, resume’, and contact information for three professional references in addition to the online application.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. Washington State University is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259 (f), or