The Access Center seeks to hire a person who is able to interact with students in a professional, courteous and confidential manner; demonstrates strong organizational skills; and works independently and collaboratively. The primary function of this position, under the general supervision by the Student Wellness Center Manager: lead and coordinate alternative print and conversion services; provide coverage for test proctoring; and provide direct support to the Access Center Coordinator.
Confidentiality must be maintained in all matters relating to Student Wellness Center and the students served in accordance with state and federal guidelines.
Access Center staff provides Washington State University Vancouver students equal access to academic and campus-related activities. Access Center staff works closely with other services and offices on campus to provide competent and coordinated assistance to students and consultation to faculty, staff, and parents of students. The Alternative Print Assistant position provides administrative support to the work of the Access Center Coordinator as well as some coverage of testing services.
WSU Vancouver students not eligible.
- Lead and coordinate the conversion of textbooks and other academic print materials to accessible formats, audio books, text (Word doc.), and enlarged print for eligible students, including recruitment, training, and supervision of hourly student employee for conversion assistance.
- Assist with preparing, administering, and proctoring exams in coordination with Testing Services Assistant.
- Assist with closed captioning in coordination with Academic Services in IT and Library staff.
- Initiate and recommend new strategies for service, and continuously collaborate with other agencies or organizations (e.g., publishers, Washington State School of the Blind, etc.) to refine alternative print & conversion services as well as other services.
- Maintain database information for students receiving alternative print & conversion services, priority registration of students receiving alternative print, and notification of faculty ahead of the start of the term about approved accommodations.
- Write all proposals for alternative print & conversion needs (i.e., Braille RFP’s, Braille machines, and new computer programs).
- Follow state (RCW, WAC) and federal guidelines (FERPA) in maintaining confidentiality
- Perform general office duties and other duties as assigned.
Please note: This position requires some flexibility with scheduling in that more intensive hours may be necessary during first and last weeks of semester, and as a result, there may be some weeks when no hours are obtained.
Ability to work in a fast-paced clinical environment in which students may be dealing with acute psychological crises. Must be able to converse with clients in a professional, courteous and confidential manner.
Ability to work on large scale projects independently.
Demonstrate strong organization skills, detail-oriented.
Ability to be self-directed and prioritize tasks and responsibilities.
Demonstrate strong communication skills.
Ability to train new staff on duties, specifically computer programs.
Ability to work independently and collaboratively.
Must be extremely proficient with computers, including advanced features, with Microsoft Outlook, Word, Excel, and Access.
Must pass university required background check.
Bachelor’s degree preferred.
Please submit a cover letter, resume, and contact information of three professional references to Jessica McDonald, Client Services Representative at: firstname.lastname@example.org.