Access Center Assistant

Open date: 
Thursday, November 8, 2018
Position summary: 

Access Center staff provides Washington State University Vancouver students equal access to academic and campus-related activities. Access Center staff works closely with other services and offices on campus to provide competent and coordinated assistance to students and consultation to faculty, staff, and parents of students. The Access Services Assistant position provides administrative support to the work of the Student Wellness Center Manager, Access Center Coordinator, and Access Center staff. This position will have some set hours but will also cover meal breaks, staff absences, and respond to peak times. Therefore, flexibility in weekly scheduling is needed.

Access Center seeks to hire a person who is able to interact with students in a professional, courteous and confidential manner; demonstrate strong organizational skills; and work independently and collaboratively. The primary function of this position, under the general supervision by the Student Wellness Center Manager, is to coordinate note-taking services; assist with the coordination of adaptive furniture; and provide clerical and communication support to the Student Wellness Center Manager, Access Center Coordinator, and Student Wellness Center staff.
Confidentiality must be maintained in all matters relating to Counseling Services & Access Center and the students served in accordance with state and federal guidelines.

DUTIES:

  • Coordinate note-taking services, including recruitment and training of note-takers, training of use of Livescribe Smartpen, managing inventory of recording devices and Livescribe Smartpens.
  • Assist with the coordination of adaptive furniture.
  • Initiate and recommend new strategies for service, and continuously collaborate with other agencies or organization to refine note-taking services as well as other services.
  • Maintain database information for students receiving note-taking services, registration of online courses, adaptive furniture.
  • Write all proposals for note-taking services.
  • Provide clerical support to Access Center Coordinator and Student Wellness Center Manager with complex word processing tasks such as merging, sorting, electronic, mail, integrating text and graphics, and creating or revising documents.
  •  Assist with the creation of documents such as letters, memos, invitations, agendas, meeting summaries, background information and general email correspondence with key campus and community partners. Proof reading, grammar and accuracy are critical.
  • Assist with communication between students, staff, and faculty
  • Recruit students, assist with application process and coordinate and schedule interview times for students participating in the federal Workforce Recruitment Program (WRP).
  • Provide coverage for test proctoring and the Student Wellness reception desk, as needed.
  • Access Center staff meeting support including scheduling, note-taking, set-up activities, and follow-up.
  • Demonstrate solid computer skills for everyday use include:
    • Microsoft Word & Outlook PowerPoint for quality presentation
    • Excel Spreadsheet for data management and tracking
    • Strong knowledge of effective email communication and office protocol
    • Provide clerical and administrative support
  • Follow state (RCW, WAC) and federal guidelines (FERPA and HIPAA) in maintaining confidentiality.
  • Perform general office duties and other duties as assigned.

TIME COMMITMENT:

  • The average hours accrued will be about 14-16 per week excluding university holidays, breaks, and closures.
  • This position will have some set hours but will also cover gaps in coverage created by staff absences and peak times. Therefore, flexibility in weekly scheduling is needed

Please note: This position requires some flexibility with scheduling in that more intensive hours may be necessary during first and last weeks of semester, and as a result, there may be some weeks when no hours are obtained.

Minimum requirements: 

QUALIFICATIONS:

  • WSU Vancouver students not eligible.
  • Ability to work in a fast-paced clinical environment in which students may be dealing with acute psychological crises. Must be able to converse with students in a professional, courteous and confidential manner.
  •  Ability to work on large scale projects independently.
  • Demonstrate strong organization skills, detail-oriented.
  • Ability to be self-directed and prioritize tasks and responsibilities.
  • Demonstrate strong communication skills.
  • Ability to provide instruction and training to students to access note-taking services.
  • Ability to work independently and collaboratively.
  • Must be extremely proficient with computers, including advanced features, with Microsoft Outlook, Word, Excel, and Access.
  • Must pass university required background check
Preferred qualifications: 

Bachelor’s degree preferred.

Salary: 
$15.00 per hour
To apply: 

Please submit a cover letter, resume, and contact information of three professional references to Jessica M. McDonald at jessica.m.mcdonald@wsu.edu

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. Washington State University is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259 (f), or hrs@wsu.edu.